(Yesterday, 16:20)juicylucylou Wrote: (Yesterday, 08:01)Calimeh Wrote: The Spinel is available at basics4joy.de.
There are no terms or refund policy on that website.
It's not even available on Lovense yet??
And £10 cheaper than Lovense.
Something is fishy.
Hi juicylucylou
The site is legit. It is actually mine and have so far only served Germany and the Netherlands,
we receive our goods from a large supplier in the Netherlands.
I am also surprised that the Spinel seems not to be available anywhere else.
Because of interest in the U.K. (largely in the Spinel) we have expanded a few days ago.
The price in the U.K is so low because it does not include VAT despite the "Tax included" part (a technical issue).
The VAT is to be paid by the customer upon receipt. Please see the "IMPORTANT NOTE FOR U.K. CUSTOMERS"
with each product.
You are right, on the English page the terms and refund policy have not been translated, our bad.
I am going to change that now.
We offer a 100-day refund policy for unused goods, provided that any hygiene seals remain intact.
I hope this allays your justified suspicions.
Calimeh